Privacy Policy.

Half Full ("we," "us," or "our") is a veteran-focused community platform. This Privacy Policy explains what information we collect when you use halffull.vet, how we use it, and the choices you have.

We collect only what we need to run the community, process shop orders, send optional updates, and respond to support requests. We do not sell your personal information.

Depending on how you use the site, we may collect:

• Account details — username, email address, password (stored securely hashed), and profile information you choose to provide.
• Community activity — RSVPs, squad messages, support tickets, and other content you submit through the platform.
• Shop & billing data — order history, shipping addresses, and payment-related metadata. Card numbers are handled by Stripe; we do not store full payment card details on our servers.
• Newsletter sign-ups — email address and subscription preferences when you opt in to field updates.
• Technical data — browser type, device information, IP address, and usage logs used for security, troubleshooting, and abuse prevention.

We use the information we collect to:

• Create and manage your account and authenticate sign-ins.
• Operate community features such as events, RSVPs, messaging, and the member dashboard.
• Process shop orders, fulfill purchases, and provide customer support.
• Send transactional emails (order confirmations, account notices) and optional newsletters you have requested.
• Protect the community from spam, fraud, and abuse.
• Improve the site and understand how features are used in aggregate.

We use cookies and similar session technologies to keep you signed in, remember cart contents, and maintain secure access to member areas. These are essential to how the site works.

You can control cookies through your browser settings. Disabling session cookies may prevent you from staying logged in or completing checkout.

We rely on trusted partners to deliver key features. They process data only as needed to provide their services:

• Stripe — payment processing for shop purchases. Stripe receives billing and transaction details according to their own privacy policy.
• MailerLite — email delivery for newsletters and community updates when you subscribe.
• Discord — our community chat platform. When you join our Discord server, Discord's terms and privacy policy apply to activity there.

We encourage you to review each provider's privacy practices on their respective websites.

We retain account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Support tickets and community content may be kept to maintain conversation history and improve assistance. You may request deletion of your account data by contacting us.

You can:

• Update profile and billing details in Member HQ.
• Unsubscribe from newsletters using the link in any marketing email.
• Request access to or deletion of your personal data by contacting [email protected].
• Decline optional data collection such as newsletter sign-ups — core account features still require basic account information.

Questions about this policy or how we handle your data? Reach out through our Contact & Support page or email [email protected].